Supercharge your
customer conversations
Sunder replies to your customers instantly, handles customer questions,
and keeps your inbox active 24/7. All inside Instagram.
@sundersandboxHow Sunder helps
Structure for high-volume DMs
Sunder turns raw Instagram messages into an organized workspace with clear structure.
Fast replies, even when you're offline
Sunder replies to common questions automatically, so customers don't wait
Focus on conversations that matter
High-intent messages are surfaced, while low-value noise is handled automatically
Visibility into what's working
See response times, engagement, the satisfaction, and what actually works with your customers.
FAQ
Questions, answered
Everything teams usually ask before rolling out Sunder.
No. Sunder handles repetitive DMs and gives your team structure, but humans still step in for complex or sensitive conversations.
Yes. You control automation flows and response boundaries, so Sunder only handles the message types you approve.
Sunder flags high-intent and high-priority messages using intent signals, then surfaces them so your team can respond first.
Most teams can connect Instagram and launch a first automation workflow in under an hour.
Yes. Sunder can route and automate sales questions, support requests, and post-purchase follow-ups in one inbox flow.
Absolutely. Sunder tracks response speed, handled volume, and automation impact so you can tune workflows based on real outcomes.